VOIP & SIP Solutions

VOIP & SIP Solutions

Since SIP and VoIP are newer technologies, there is a lot of confusion in the market around them. SIP and VoIP mean very different things to different people – both customers and providers.

SIP and VoIP are protocols – they are nothing more than a language that allows voice calls to be transmitted as data packets and they are slowly replacing TDM as the primary language spoken by voice traffic.

SIP and VoIP can offer you the following advantages. But beware – some of these can be quickly negated by costs of additional equipment and support:

• Free long distance between sites and significantly reduced long distance rates on all calls to outside of the enterprise
• Ability to pull trunks across the enterprise (ie: pay per number of concurrent calls across all sites rather than a fixed number of trunks at each site)
• Additional features that used to be cost-prohibitive in the TDM world for mid-size companies such as remote DID’s
• Teams Direct Routing: Enables organizations to connect their existing telephony infrastructure to Microsoft Teams, allowing seamless integration of voice services within the collaboration platform.
• Teams Operator Connect: Enhances Teams Direct Routing by enabling direct partnerships with select telecommunication providers, streamlining setup and management of voice services while maintaining a unified communication experience.